Payment Inquiry from infohellofriendnightmarket

  • infohellofriendnightmarket
    Asked on May 5, 2025 at 12:46 AM

    I accidentally paid yearly instead of monthly.

  • Ivy JotForm Support
    Replied on May 5, 2025 at 6:55 AM

    Hi infohellofriendnightmarket,

    Thanks for reaching out to Jotform. When I checked your account, I saw that you've purchased Bronze Yearly at $234.99 with discount, which equals to $19.5 per month. If you switch your plan Bronze Monthly, you'll pay $39 per month. If you want to switch your period, first you need to request refund from Apple. Then you can buy new subscription.

    Let us know if you need any other help.

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