Hide Empty Fields From PDF Submissions

  • Eliesafecom
    Asked on May 4, 2025 at 7:23 AM

    I’ve created an app with some forms. One of the forms in particular needs to be filled out with numerous amounts of questions. Some questions may not need to be answered. So when we fill out this form those questions that are not answered when it’s downloaded as a PDF is there a way to not show The questions that I answered but only the ones with the question and answer that I answered

  • Eliza JotForm Support
    Replied on May 4, 2025 at 7:29 AM

    Hi Eliesafecom,

    Thanks for reaching out to Jotform Support. You can go to your form's PDF Editor page to hide the unanswered or empty fields. Let me show you how:

    1. In Form Builder, click on the Downward Arrow icon in the top-left corner of the page.

    2. Select PDF Editor from the menu.

    Hide Empty Fields From PDF Submissions Image 1 Screenshot 40 3. In PDF Editor, click on the Gear icon in the upper right corner of the page to open PDF Settings.

    4. Put a check in the box next to Hide Empty Fields.

    Hide Empty Fields From PDF Submissions Image 2 Screenshot 51 This will hide the fields that haven't been filled in the form when you are using it as PDF document. Check out the screenshot below to see how it'll look:

    Hide Empty Fields From PDF Submissions Image 3 Screenshot 62If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Give it a try and let us know if you need any help.

  • Eliesafecom
    Replied on May 4, 2025 at 7:46 AM

    I also need to hide the question that is not answered on the submitted pdf

  • Eduardo JotForm Support
    Replied on May 4, 2025 at 7:49 AM

    Hi Eliesafecom,

    Regarding your request to hide the questions that are not answered on the submitted PDF, the feature to hide empty fields in the PDF Editor will automatically hide both the questions and their corresponding empty answers when generating the PDF submission. This means that any question left unanswered will not appear on the downloaded PDF. If you have already enabled the Hide Empty Fields option in the PDF Editor settings, as my colleague informed above, this should achieve exactly what you need by removing unanswered questions from the PDF submissions.

    Give it a try and let us know how it goes.