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OhioArtEdAsked on May 2, 2025 at 10:18 PM
Hello,
When I download the Table information as a CSV, the columns are not in the same order as they are in Tables.
Could you please help me make sure the download has the columns in the correct order?
This is the Table information for our Membership Form.
Thank you, Melissa
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John JotForm SupportReplied on May 2, 2025 at 10:51 PM
Hi Melissa,
Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
As you can see, the columns in the Table match those in the downloaded CSV file, even after I made changes to the Table columns before downloading. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll look into it more to see if we can figure out what's going on.
You can share with us a screen recording of what’s happening so we can try to replicate it on our end. You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.
Once we hear back from you, we'll be able to move forward with a solution.