Take Photo: There is 1 error on this page. Please correct it before moving on.

Hello, I keep getting this error message for my "take a photo" section while I'm in "Preview Mode"

I have other required fields, but they are not showing up as errors. This never happened before. How do I correct this or can you please correct this. Thank you

There is 1 error on this page. Please correct it before moving on.

Hi bigshotzbasketball,

Thanks for reaching out to Jotform Support. When I cloned and tested your form, the same thing happened for me, so I created a ticket about it and escalated this to our Developers. As soon as we have an update, we’ll let you know.

Thanks for your patience, we appreciate it.

Hello, any update yet regarding the error in my form?

Hi bigshotzbasketball,

There haven’t been any updates yet. I know that it’s taking some time to resolve. I’ve marked this as a Priority and reached out to our Developers again. We’ll let you know as soon as there’s an update.

Meanwhile, let us know if you need any other help.

Hello, no update yet?

Hi bigshotzbasketball,

I understand that this is taking longer to solve than expected. Our Developers are still working on a solution as fast as they can. Rest assured that we’ll get back to you with an update as soon as we have one.

We really appreciate your patience and understanding while we look into this.

Ok