Will I Still Be Able to Access Signed Document Submissions After Downgrading My Account?

User is inquiring whether links to signed documents will remain accessible after subscription cancellation.

Hi IHS_Waivers,

Thanks for reaching out to Jotform support. Even if you downgrade to the Starter plan, you’ll still be able to access and download your signed documents through Jotform Inbox. Let me show you how:

1. In the Inbox of your Signed Document, click on the Three Dots icon on the left side of the page in the Inbox tab.
2. Click on the Download All button, select the file type you want, and it will automatically start to download.

Be sure to download and save any signed documents you need before making changes to your subscription, to avoid losing any of your submission data.

You can also check our guide about Understanding Your Account Usage and Limits and our Pricing page.

Reach out again if you need any other help.