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JennybarnesAsked on April 30, 2025 at 10:42 PMPage URL: https://form.jotform.com/251043796184865
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Kris Ann JotForm SupportReplied on May 1, 2025 at 3:16 AM
Hi Mark,
Thanks for reaching out to Jotform Support. When I cloned and tested your form and set quiz answers, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:
I have gone ahead and cleared the form cache on our end to refresh the data. Can you try to set up again your quiz answers and see if the issue persists? Also, try to test it using a different browser or via Incognito window.
Give it a try and let us know how it goes.
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JennybarnesReplied on May 1, 2025 at 3:23 AM
Tried with new form. Same thing.
Tried incognito. Same thing. Screen shot below.
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JennybarnesReplied on May 1, 2025 at 3:31 AM
This is the code
<iframe id="JotFormIFrame-251043796184865" style="min-width: 100%; max-width: 100%; height: 600px; border: none;" title="Effective Training: Your Attitude" src="https://form.jotform.com/251043796184865" frameborder="0" scrolling="no"><span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span><span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span><span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span>
</iframe>
<script src='https://cdn.jotfor.ms/s/umd/latest/for-form-embed-handler.js'></script>
<script>window.jotformEmbedHandler("iframe[id='JotFormIFrame-251043796184865']", "https://form.jotform.com/")</script>
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JennybarnesReplied on May 1, 2025 at 3:33 AM
it is only when it is embedded that the error occurs.
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Kris Ann JotForm SupportReplied on May 1, 2025 at 3:51 AM
Hi Mark,
Can you share a screenshot of the console error logs, that would help us check the issue. This guide will help you get a report from most common browsers. Can you also share with us the website where you embed the form. And will you allow us to submit a test submission?
Once we hear back from you, we'll be able to move forward with a solution.