Monthly Form Limit Did Not Reset

  • cleaningmiami
    Asked on April 30, 2025 at 5:52 PM
    also my forms are showing that we reached our limit but its incorrect. It shoulve already reset and it hasn't happen. can you fix these two items?
  • Aries JotForm Support
    Replied on April 30, 2025 at 5:57 PM

    Hi cleaningmiami,

    I checked your account and it shows that you have exceeded your form views limit, which is currently 1,335 / 1,000, and your form monthly limit reset date is on 2025-05-01 12 AM ET. You can also check your monthly reset date on your account. You can easily check your account's monthly reset date in Jotform. Let me show you how:

    1. On your My Forms page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

    Monthly Form Limit Did Not Reset Image 1 Screenshot 30

    2. Go to Usage in the menu on the left, and beside the Monthly Usage section, you’ll see your limit reset date.

    Monthly Form Limit Did Not Reset Image 2 Screenshot 41Let us know if you have any other questions.