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epgvnoyalAsked on April 29, 2025 at 1:00 PM
User is requesting information on how to cancel their subscription and close their account.
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Billy JotForm SupportReplied on May 1, 2025 at 12:16 AM
Hi there,
Thanks for patiently waiting. I understand that you need to cancel your account. I can confirm that it's already set for that, so once it expires on the 23rd of June, 2025, it will be downgraded to the Starter plan.
Let us know if you need further assistance.
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