We are having an issue where photos in our forms are not being saved when we edit

We are having an issue where photos in our forms are not being saved when we edit

Hi Rob,

Thanks for reaching out to Jotform Support. I understand that your photos are not autosaved in edit mode. Maybe your logged-in session has expired? Could you relogin, and check it again? 

If it doesn’t work this way; can you share with us the link to your form and a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

Give it a try and let us know if you need any help.

HI,

Our session hasnt expired, when it does we log back in again. The link to the form is above

Hi Rob,

The link you've previously shared belongs to a user guide of Jotform, and not a form URL. If you can share the form URL, and a relevant screencast of the issue, we'll be able to address the issue, and move forward with a solution.

Once we hear back from you, we'll be able to help you on the issue.