I'm unable to edit the form.

  • Justine Upton
    Asked on April 2, 2025 at 10:23 PM

    Hi i urgently need to edit a published form, can I do this? I tried but it reverted back when clicking on the link

  • Rene JotForm Support
    Replied on April 2, 2025 at 10:56 PM

    Hi Justine,

    Thanks for reaching out to Jotform Support. You should be able to edit the form without any issues if you own the form. Can you share with us the link to the form you're trying to edit so that we can better check? Also, if you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Im unable to edit the form Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Im unable to edit the form Screenshot 41 That's it. Once we hear back from you, we'll be able to help you with this.

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