Missing Columns on Downloaded PDF

  • Rochester Women
    Asked on April 2, 2025 at 10:22 PM

    When I download to .PDF using the Download button, there is information missing. Not all the columns are coming through. When I view the form, they show up, and when I print as a .pdf, they show up, but when I use the green Download button, several columns of information are missing.

  • Lara JotForm Support
    Replied on April 3, 2025 at 7:13 AM

    Hi Rochester,

    Thanks for reaching out to Jotform support. If you can share the link to your form, I can check it out and see what’s going on. Also, Can you take a screenshot of what's happening and share it with our Support Forum so that I can have a better idea of what's going on and help you with this? This guide will show you how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

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