Hello, I am attempting to disable a form, but when I hover over "more" for the form in my workspace, I do not have the option to click "disable" for

  • Kristi Eybs
    Asked on March 27, 2025 at 11:47 PM

    Hello,

    I am attempting to disable a form, but when I hover over "more" for the form in my workspace, I do not have the option to click "disable" for the particular form. But what is interesting is that when I hover over "more" for a different form, I do have the option to disable/enable. Can you please help me trouble shoot this?

    Page URL: https://www.jotform.com/help/180-how-to-enable-or-disable-a-form/
  • Eduarda JotForm Support
    Replied on March 28, 2025 at 12:51 AM

    Hi Kristi Eybs,

    Thanks for reaching out to Jotform Support. You mentioned that you're trying to disable a form, but the Disable option doesn't appear under the More menu for that particular form, even though it does for others. This usually happens when the form is not owned by your account or is shared if you. It’s easy to verify, follow these steps:

    1. Go to your My Forms page.
    2. Click on the Shared With Me section on the left panel to check it.

      Hello, I am attempting to disable a form, but when I hover over more for the form in my workspace, I do not have the option to click disable for Image-1

    Reach out again if you need any other help.


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