I am trying to utilize this tool but am getting this error ‰PNG IHDR%ÛVÊPLTE§z=ÚtRNS@æØf IDAT×c`â!¼3IEND®B`‚

I am trying to utilize this tool but am getting this error

‰PNG IHDR%ÛVÊPLTE§z=ÚtRNS@æØf IDAT×c`â!¼3IEND®B`‚

Hi Cassie,

Thanks for reaching out to Jotform Support. Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

Once we hear back from you, we'll be able to move forward with a solution.

Please see the attached recording. Someone reached out to me and said that the IT department was checking into this already.
Cassie Lindeman
Corporate Manager
Cessac Worksite Services, Inc.
979.777.9605 Office Monday -Friday 8am - 4pm
979.209.9344 Cell
281.910.2379 24 Hr Service - DISPATCH
866.789.6865 Fax
www.cwsquality.com<http: />
Mailing Address:
Cessac Worksite Services, Inc.
PO Box 389
Franklin, TX 77856
John 10:10 "I came that they may have life and have it abundantly."
Support my little sister Beverly's fight against Stage III invasive breast cancer!<http:>
[cid:2ad78f8c-6fbc-4fcc-a112-1107a1323af0]
________________________________
</http:>...

Hi Cassie,

Unfortunately, I couldn't see the recording you shared on my end. Can you try to send it again? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

Once we hear back from you, we'll be able to help you with this.