Upsells and payments

  • sonia beraha
    Asked on March 19, 2025 at 4:10 AM

    Hello Jotform Team,

    We are a leading web marketing agency working with high-profile clients, and we are currently exploring platforms for quiz building. Your solution caught our interest, and we’d love to learn more about its capabilities.

    Specifically, we’d like to know:

    1. Do you act as a payment processor/merchant, or do you rely on external payment gateways?
    2. Do you support upsell flows, and if so, how can they be implemented within your platform?

    We are evaluating options quickly, so a prompt response would be greatly appreciated. Looking forward to your insights!


    Best regards
    Sonia Beraha

    Kendago

  • Aiden JotForm Support
    Replied on March 19, 2025 at 8:10 AM

    Hi Sonia, 

    Thanks for reaching out to Jotform Support. Jotform does not act as a payment processor or merchant. Instead, we integrate with external payment gateways like PayPal, Stripe, Square, and many others. When you add a payment field to your form, transactions are processed securely through the selected payment provider.

    To avoid confusion, I moved your other question to a new thread and helped you with that here.

    Let us know if you have any other questions.