How do I log in to my account and/or reset password?

  • scfallfestival1
    Asked on February 16, 2025 at 6:33 AM
    How do I log in to my account and/or reset password? Thanks!
  • Jovanne Support Team Lead
    Replied on February 16, 2025 at 6:36 AM

    Hi scfallfestival1,

    Logging in or resetting your Jotform account password is easy to do. Let me walk you through it:

    1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

    How do I log in to my account and/or reset password? Image 1 Screenshot 60

    2. Enter your account username and password, then click on the Login button. In case you want to reset your password, click on Forgot Password?.

    How do I log in to my account and/or reset password? Image 2 Screenshot 71

    3. Enter your email address, and then click on Send Reset Instructions.

    How do I log in to my account and/or reset password? Image 3 Screenshot 82

    4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

    How do I log in to my account and/or reset password? Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    How do I log in to my account and/or reset password? Image 5 Screenshot 104There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

    Reach out again if you need any other help.

  • scfallfestival1
    Replied on February 16, 2025 at 6:10 PM
    Is there a way to capture the login too? I can change the password. We created a form but for whatever reason it’s not showing. I am really getting concerned firm is gone.
    ☹️☹️ Thanks!Sent from my iPhoneOn Feb 16, 2025, at 6:36 AM, Jotform <noreply@jotform.com> wrote:




    ...
  • Mark Alan JotForm Support
    Replied on February 16, 2025 at 6:14 PM

    Hi scfallfestival1,

    I answered your other question on a new thread. You can go ahead and check that out here.

    Reach out again if you have any other questions.

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