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Breathe with Horses at Trohanny CottageAsked on January 22, 2025 at 5:00 AM
I have sent multiple emails with no response
I can't integrate Stripe or any payment system on to my forms
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Raymond JotForm SupportReplied on January 22, 2025 at 5:46 AM
Hi Breathe with Horses at Trohanny Cottage,
Thanks for reaching out to Jotform Support. I checked our mail logs but couldn't identify any other tickets you've created. I checked your booking form and see that you've selected the Apple Pay & Google Pay Integration which connects to a Stripe account. Let me show you how to complete it:
- In Form Builder, click on your Product List and on the Cart icon next to it.
- Next, click on the Settings button on its properties on the right, then click on the Wand icon next to the Apple Pay & Google Pay section.
- Click on the Connect via Stripe Checkout button, and authenticate the pop up window with your Stripe account.
Once connected, your form is ready and can receive payments. That's it. If you encounter any error during the process, let us know together with a screenshot of the error, and the link to your form so we can check it out and see what's going on further. We also have a guide on How to Integrate Apple Pay and Google Pay With Jotform that you can check out.
Give it a try and let us know if you need any help.
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trohannycottageReplied on January 22, 2025 at 9:40 AMThank you yes but I have tried that multiple times and this is what comes
up (see screenshot)
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Eliza JotForm SupportReplied on January 22, 2025 at 9:49 AM
Hi trohannycottage,
The screenshot you attached is not visible on our end. Let me show you how to post a screenshot to our Support Forum:
1. On the Support Forum page, scroll down to the Your Answer section and click on the Image icon.
2. Drag and drop your image into the Upload box, or click on it and select your file.
3. Then, click on the Add button in the bottom-right corner of the window.
4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.
5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.
- On your My Forms page, hover your mouse over the form and click on More on the right side of the page.
- Under the Publish column, select Publish Form.
- Click on the Copy Link button.
Once we hear back from you, we'll be able to help you with this.