When will submission be Auto-deleted?

  • Stanford Swim School Company Limited
    Asked on January 7, 2025 at 2:25 AM

    May I know if auto delete setting counts from submission date or last edited date? For example, someone fills out the form on 1/1/2025, and edits it on 10/1/2025. If the auto-delete setting is 30 days, when will the submission be deleted?

    Thank you.

  • Deanne JotForm Support
    Replied on January 7, 2025 at 11:35 AM

    Hi Stanford Swim School Company Limited,

    Thanks for reaching out to Jotform Support. Auto-deletion will be based on the Submission Date. If you receive a submission on January 1st, 2025, it will be auto-deleted 30 days later which will be stored in the Trashed entries. It can still occupy your account's storage space so you can delete them manually or wait for them to be automatically removed after 30 days.

    Reach out again if you have any other questions.