When I create a KYC form so than my forms are Suspended or not suspended

  • Sujoy18
    Asked on April 20, 2020 at 7:45 AM


  • Anita_K
    Replied on April 20, 2020 at 10:07 AM

    Hi,

    I have checked your account and neither the account not any form is currently suspended.

    Forms usually get suspended, if they violate our Terms of Use.

    If you want to create a KYC form and it asks for sensitive information you will need to add two widgets:

    1. Terms & Conditions Widget

    2. Signature Widget for the user to sign and agree to provide such sensitive information

    I hope this information is helpful, please feel free to reach out to us with any further questions.