How to remove credit card details?

  • Pedro Leguizamon
    Asked on November 20, 2024 at 1:35 AM

    This is not helpful, because it is not tell you how to "remove" your credit card.

    Just how to change it.

    Page URL: https://www.jotform.com/help/330-how-to-change-billing-credit-card/
  • Carrissa_M
    Replied on November 20, 2024 at 2:13 AM

    Hi Pedro,

    Thanks for reaching out to Jotform Support. Unfortunately, removing the card information can only be done once the subscription is cancelled. You can contact us back once the subscription is cancelled, and we will remove it.

    Let us know if there’s anything else we can help you with.