Forms is not showing when I assigned a follow up form in workflow

  • Akif Altundal
    Asked on November 4, 2024 at 4:28 AM

    At step Choose a follow-up form to send under Add a Form.

    I don't see all of my forms. Which forms show up?

  • Joeni JotForm Support
    Replied on November 4, 2024 at 6:16 AM

    Hi Akif,

    Thanks for reaching out to Jotform Support. For us to better understand what's happening, can you share the URL of the form with the workflow and the form you want to set as an Assign follow-up form?

    Once we hear back from you, we'll be able to help you with this.

  • aaltundal
    Replied on November 4, 2024 at 7:45 AM
    Hi,
    It is not a problem with a specific form. I create a new form, I create
    workflow. In the workflow I add the 'form' with the intention of a follow
    up form. When I try to select the follow up form it doesn't show all of my
    forms. It just shows me 1 form sometimes, 2 forms sometimes.
    What am I missing?
    ...
  • Joeni JotForm Support
    Replied on November 4, 2024 at 8:46 AM

    Hi Akif,

    If your other forms are already connected to a different workflow, they might not show up in the assigned follow-up form. This can happen because forms are often restricted to a single workflow to prevent conflicts and ensure proper functioning.

    Let us know if you have any other questions.