Account Settings: How to disabled login requirement to be able to view a PDF?

  • Schulen der Jüdischen Gemeinde zu Berlin
    Asked on October 6, 2024 at 8:33 PM

    I like that, but i have to login to Jotforms when i want to see the attachments of my form.

    Can i send just a pdf with all the content like in the emails?

  • Joshua_T JotForm Support
    Replied on October 6, 2024 at 8:45 PM

    Hi Schulen,

    Thanks for reaching out to Jotform Support. To confirm, are you referring to the need to log in to your Jotform account for you to be able to open the PDF? If so, to stop our system from asking you to log in to see/download your submission attachments, we just need to disable the requirement to log in to View Uploaded Files. It's easy to do. Let me walk you through it:

    1. Login to your Jotform account on your Desktop (it's not available yet on the Mobile App).

    Account Settings: How to disabled login requirement to be able to view a PDF? Image 1 Screenshot 30

    2. Click on your Avatar/Profile picture on the right side of the screen, and click on it.

    3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.

    4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

    Account Settings: How to disabled login requirement to be able to view a PDF? Image 2 Screenshot 41

    If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

    Once we hear back from you, we can move forward with a solution.