I can't log in to my account

  • M
    Mario Mauri
    Domanda del 16 settembre 2024 alle ore 10:15

    Please I need support because I cannot login and the reset password does not send the email

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    Lorevie Jotform Support
    Risposta del 16 settembre 2024 alle ore 12:20

    Hi Mario,

    Thanks for reaching out to Jotform Support. After checking, it appears that the email address you used in creating this ticket, which is m***o.m*u*i@m**.i* , is under a Guest account.Note that guest accounts are temporary accounts with one-time login only. You can use the same email address from your Guest account to create a Starter account using this link. But if you're referring to a different account, please provide us the email address or username associated with it so we can check it.

    Reach out again if you have any other questions.