Request to increase monthly submission limit

  • alyssa_beaufoy
    Asked on September 5, 2024 at 10:00 PM

    Hi there, I wasn't aware I would have a cap on my form and can't upgrade in time.


    Can you please extend my submissions so my form doesn't close. It's not fair to be advised at the time.


    Thanks

  • Jeric JotForm Support
    Replied on September 5, 2024 at 10:28 PM

    Hi Alyssa,

    Thanks for reaching out to Jotform Support. I am afraid we don't have a way to increase your monthly submission limit. This will only reset every month. I understand you can't upgrade yet. If you want, you can increase your limit for free by doing some tasks. Let me show you how:

    1. Log in to your account, click on your avatar on the top right, and click your name.
    2. On the menu on the left side, select Increase Limits.
    3. Then you can choose from the list of tasks and get up to 50 submissions/month depending on the task you completed.

    Request to increase monthly submission limit Image 1 Screenshot 20

    Reach out again if you need any other help.

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