Digest Email Going Out

My customers are receiving old emails from when I previously set them up. I deleted the emails but they are still going out to my customers. Please help!

Hi sdlamark,

Thanks for reaching out to Jotform Support. When I reviewed your Oakland Springs Market form, I couldn't find any digest email configured, but I found you have configured Reminder email. If you want to stop sending reminder email, it is really easy to do. Let me show you how:

1. In Form builder, select Publish at the top.

2. In the menu that opens on the left side of the page, click on Emails.

3. Click on Schedule a Reminder email.

4. Hover your mouse over the Reminder email and click on the Trash can icon to delete it.

5. In the pop-up dialogue, click on Delete.

If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? We also have a guide about How to Set Reminder Emails for Your Forms that you can check out.

Give it a try and let us know if you have any other questions.