Account still suspended.

  • Rhonda Madison
    Asked on September 5, 2024 at 6:33 AM

    My email is from my business. Clearly it is rhonda@billingexperience.com. My website is abaexperience.com. I have been in business for 5 years. What url if Jotform is sending the document. It will come from you guys. I did not pay for a url with jotform

    Send these things above to reviewers@jotform.com with Thread# 18685221 as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.

  • Cyrus JotForm Support
    Replied on September 5, 2024 at 7:27 AM

    Hello Rhonda,

    Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to check on this. I’ll get back to you as soon as possible.

    Thanks for your patience, we appreciate it.

  • Cyrus JotForm Support
    Replied on September 5, 2024 at 8:07 AM

    Hello Rhonda,

    I have reactivated your account, you should be able to log-in to it.

    Give it a try and reach out again if you have any other questions.

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