Images are not loading on my apps and forms

  • JoshuaAllen
    Asked on September 3, 2024 at 10:55 AM

    I am having problems with my apps and forms with images not loading. This is not on new forms or apps, but on ones that have been used often and for quite some time. Could you please let me know what it going on? Some of my forms depend on being able to see the images.

  • Israel JotForm Support
    Replied on September 3, 2024 at 11:29 AM

    Hello Joshua,

    Thanks for reaching out to Jotform Support. When I tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers.

    We really appreciate your patience and understanding while we’re looking into this.


  • Ron JotForm Support
    Replied on September 3, 2024 at 6:15 PM

    Hi Joshua,

    Thanks for your patience. The issue should be fixed now. Please give it a try, and let us know how it goes.

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