PDF images are not being generated correctly

  • Radkiewicz
    Asked on September 3, 2024 at 9:28 AM

    Hi,

    My form 233042623831044 is not generating the pdf's correctly. The pictures are either corrupted or too small - see attached example.

    Jotform Thread 18600133 Screenshot
  • Jovito JotForm Support
    Replied on September 3, 2024 at 10:57 AM

    Hi Max,

    Thanks for reaching out to Jotform Support. We just encountered an issue with the images recently and I just heard back from our developer Team. They've solved the issue, so it should all be working fine now. Can you give it a try and see how it goes? 

    Let us know if you need any more help.

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