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cubanboxingcoachAsked on September 3, 2024 at 2:53 AM
Hi - can you advise how I can change the Jotform Logo to my logo or something else for the auto notifications? i.e. when someone fills out the form and it sends an automatic notification with the form details
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Mary JotForm SupportReplied on September 3, 2024 at 3:08 AM
Hi cubanboxingcoach,
Thanks for reaching out to Jotform Support. You can change the logo in the notification email. Let me show you how to do that:
1. On your form builder page, go to Settings.
2. Select Emails from the left menu.
3. Hover your mouse over your notification email, then click on the pencil icon.
4. Select the logo from the email body, then upload a new one.
Give it a try and let us know if you have any other questions.
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cubanboxingcoachReplied on September 3, 2024 at 3:24 AM
Hm, I don't think that is the same notification that I am talking about. It is the Send Update column in the submissions table for this form:
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Waqas JotForm SupportReplied on September 3, 2024 at 3:47 AM
Hi cubanboxingcoach,
It appears that you're referring to sending an email button on Jotform tables. Do you want to change the logo in the notification email? If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?
Once we hear back from you, we'll be able to move forward with a solution.
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cubanboxingcoachReplied on September 3, 2024 at 3:50 AM
Hi - yes that is what I mean. I want to customise the Update Request Button so it is recognisable as my brand
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Lorevie JotForm SupportReplied on September 3, 2024 at 4:09 AM
Hi cubanboxingcoach,
I'll need some time to look into this. I'll get back to you as soon as I can.
We appreciate your patience and understanding.
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Lorevie JotForm SupportReplied on September 3, 2024 at 4:33 AM
Hi cubanboxingcoach,
Currently, it's not possible to customize the email notification that is being sent through the Update Request Button. You can just add additional messages like the one in my screenshot below:
While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.
Thanks for your patience and understanding, we appreciate it.