-
bethisenergyAsked on September 3, 2024 at 1:45 AMThank you so much for all your help! Everything is working perfectly except for one last issue. I’m having trouble linking an image to the shareable link when I send it out to clients—it's still showing the Jotform logo. I uploaded an image and read that it should automatically be used as the link preview, but it’s not working. I've also attached some images to show you what's happening.
-
Raymond JotForm SupportReplied on September 3, 2024 at 1:50 AM
Hi Elizabeth,
In order for your own logo to appear when the form is shared, your form access must be set to public, and your logo must be added as a logo, not as an Image in your form. Let me show you how to set your form access to public:
- In Form builder, click on Settings.
- Next, click on the Private Form next to Share With Link section.
- Select Public Form and that's it.
Now, to add a logo, we can do that in Build tab. Let's do it:
- In Build tab, click on the Add Your Logo option.
- Next, click on Upload File on the right and select your Logo from your computer/device.
That's it. Your form logo will be shown when your form link is shared.
We also have a guide on How to Change the Access Settings of a Form that you can check out.
Give it a try and let us know if you need any help.