List options were removed, but came back, but aren't in widget settings

  • nrplagma
    Asked on September 3, 2024 at 12:10 AM

    I removed every list item from a user contributed dropdown. Then added one ("Other"), and when I did that, all of the names I'd deleted returned. Except they don't show up in the widget settings for me to re-delete, they only show up on the actual form, where I'd have to delete them one-by-one. Which might work, but would take forever and I'm not going to do that.

    List options were removed, but came back, but arent in widget settings Image 1 Screenshot 20

  • Sheena JotForm Support
    Replied on September 3, 2024 at 2:09 AM

    Hi nrplagma, 

    Thanks for reaching out to Jotform Support.  When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results: 

    List options were removed, but came back, but arent in widget settings Image 1 Screenshot 20


    If you no longer need the data collected from this field, can you please delete it by clicking on the field's trash icon and add a new one?

    Give it a try, and let us know if you need any more help.

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