GeoComplete Widget: This Page can't Load Google Maps Correctly

  • markalanfoto
    Asked on August 9, 2024 at 2:49 AM
    I am trying to setup the GeoComplete widget and have followed the instructions. I have enabled the "Maps JavaScript API" from your dashboard. (see screenshot)
  • Audrey JotForm Support
    Replied on August 9, 2024 at 3:41 AM

    Hi markalanfoto,

    I cloned and tested your form with my API key and everything was working properly on my end. Check out the screenshot below to see my results:

    GeoComplete Widget: This Page cant Load Google Maps Correctly Image 1 Screenshot 20

    Please note that in order to GeoComplete widget to work correctly, it must be downloaded directly from Google's servers. Please check this guide for Google Maps API details: https://developers.google.com/maps/documentation/javascript/get-api-key.

    You can check out this guide for further information on Google Maps API key for Jotform Mapping widgets. I also cleared your form caches, can you please clear your browser's caches as well? Then kindly re-enter your Google Maps API key.

    If the issue continues, let us know and we'll do a further investigation.