Thank you page is not displaying.

  • Tina Clyde
    Asked on July 12, 2024 at 2:00 AM

    Thank you page not displayed, how do I rectify this please?

    https://form.jotform.com/241911432812348

    Page URL: https://www.jotform.com/help/211-setting-up-the-thank-you-page/
  • Waqas_A
    Replied on July 12, 2024 at 4:24 AM

    Hi Tina,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Thank you page is not displaying Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? Rest assured, we’ll find a solution for this. Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    Once we hear back from you, we'll be able to move forward with a solution.