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Mission 2 OrganizeAsked on June 27, 2024 at 10:47 AM
I want to put the pdf in an existing folder in my Google Drive. Why can't I choose from my existing folders OR create a new one?? When I type the name of my existing folder, it is not recognized. Instead, a new folder with the same name is created. So frustrating!
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Gian_D JotForm SupportReplied on June 27, 2024 at 11:03 AM
Hi Mission 2 Organize,
Thanks for reaching out to Jotform Support. I understand what you’d like to do, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.
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Gian_D JotForm SupportReplied on June 27, 2024 at 12:30 PM
Hi Mission 2 Organize,
Unfortunately, using the existing folder in Google Drive as the folder for the Google Drive integration isn't available at Jotform right now. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.
Thanks for your patience and understanding, we appreciate it.
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coordinator.pinklotusfdcReplied on July 7, 2024 at 8:47 PM
HI,
The feature was previously available but with the new upgrage a new folder is always created instead of using the previouly create folder.
Could we reverse it back as it is very inconvenience for our organisation
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Lorenz JotForm SupportReplied on July 7, 2024 at 9:49 PM
Hi Mission 2 Organize,
I can see my colleague has already escalated this to our Developers. Although we don't know exactly when it'll be added, nor we have an assurance about this, we’ll circle back to this thread when we have an update.
Thanks for your patience and understanding, we appreciate it.