Autoresponder 'Send email later': Additional delay time options

  • tiffytattoos
    Asked on June 20, 2024 at 9:50 PM

    For the autoresponder email, can you add additional 'Send email later' delay time options? We need 60 days specifically. Thanks!

    Jotform Thread 16127351 Screenshot
  • Silvano JotForm Support
    Replied on June 20, 2024 at 10:41 PM

    Hi Tiffy,

    Thanks for reaching out to Jotform Support. Unfortunately, the option to send the autoresponder email 60 days after the form is submitted is currently unavailable. However, you can send the autoresponder email at a custom date by selecting at a later date then select the date as to when will the autoresponder be sent to the form filler.

    Autoresponder Send email later: Additional delay time options Image 1 Screenshot 20

    While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    In the meantime, let us know if you have any other questions.

  • İrem JotForm Developer
    Replied on July 18, 2025 at 4:50 AM

    Hello Tiffy,

    We’ve enhanced your control over autoresponder email scheduling! Instead of selecting from predefined day options (1, 2, 3, 7, 14, or 30 days), you can now choose any custom number of days to delay your autoresponder email after each submission.

    This update ensures your follow-up emails arrive exactly when you want them to — whether it’s 4 days, 10 days, or any period you choose.

    Schedule Autoresponder after 90, 60 days and 1 year after submission Image 1 Screenshot 20 Screenshot 10

    How to use the days option:

    1. In the Form Builder, go to the Settings tab.
    2. Click Emails on the left panel.
    3. Hover over your Autoresponder Email and click the Pencil icon to edit.
    4. Navigate to the Advanced tab.
    5. Scroll down to Send Email Later and enable the toggle.
    6. Choose “Delay for” and select the exact number of days you want the email to be delayed.
    7. Alternatively, you can still use “Exactly At” or “Get value from” for date-specific scheduling.

    

    Give it a try and let us know if it works for your workflow.