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Train with Freshdek

Get the App — It’s Free!

Train with Freshdesk

Empower your AI Agent with accurate support knowledge by connecting your Freshdesk account. With Jotform’s Freshdesk integration, you can easily import and train your agent using help center articles ensuring it answers questions just like your support team would.

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  • Shopify AI Agents Features
  • Customer Support Category
  • Train with Freshdek

Enhance your AI Agent’s responses by giving it access to your full Freshdesk knowledge base. Select relevant articles by folder or category and train your agent with just a few clicks.

Import Knowledge from Freshdesk Instantly

Connect your Freshdesk account and start training your AI Agent with your existing support documentation. Ensure your customers get fast, reliable answers powered by your own help content.

Easy Setup with a Single Connection

Just connect your Freshdesk account, browse your articles, and choose the content you want. No complex setup required your AI Agent will be trained and ready in minutes.

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Filter by Category or Folder

Quickly find and select the most relevant Freshdesk articles to train your AI Agent. Narrow down by folder or category to keep training content focused and effective.

Your AI Agent learns directly from your real support content helping it provide consistent, reliable answers aligned with your team’s knowledge.

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Shopify AI Agents Features
Customer Support
üChatbot Agent
Learn More: Chatbot Agent

Chatbot Agent

Deliver instant customer support on your Shopify store with Jotform’s AI chatbot and live chat.

üTrain Your Agent
Learn More: Train Your Agent

Train Your Agent

Optimize your agent using a variety of training methods, such as websites, documents, reference info, and frequently asked questions.

üLive Chat
Learn More: Live Chat

Live Chat

Connect with customers in real time using Live Chat, built right into your Shopify store.

üVoice Agent
Learn More: Voice Agent

Voice Agent

Enable real-time, two-way voice conversations with your AI Agent for faster, more human-like customer support.

üTeach Your Agents
Learn More: Teach Your Agents

Teach Your Agents

Customize your agent by providing information, examples, and guidelines to ensure accurate, brand-aligned, and effective interactions.

üTrain with Youtube
Learn More: Train with Youtube

Train with Youtube

Turn your existing video content into a powerful training tool. With Jotform AI Agents, you can simply add YouTube video links or your entire channel, and your agent will automatically begin analyzing the content to learn and respond more effectively in conversations no manual transcription or setup required.

üPeriodic Recrawling
Learn More: Periodic Recrawling

Periodic Recrawling

Keep your AI agent up to date with the latest content from your website with automatic recrawling. Just set your URL once, choose how often to recrawl.

üTrain with Freshdek
Learn More: Train with Freshdek

Train with Freshdek

Empower your AI Agent with accurate support knowledge by connecting your Freshdesk account. With Jotform’s Freshdesk integration, you can easily import and train your agent using help center articles ensuring it answers questions just like your support team would.

üQuestions & Answers
Learn More: Questions & Answers

Questions & Answers

Equip your AI Agent to handle real-world conversations by providing tailored question-and-answer pairs. Whether your users are asking about product pricing, requesting a PDF brochure, or searching for a location, Jotform AI Agents can respond with text, checklists, images, videos, PDFs, or even a map all based on your predefined instructions.

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