Account is locked

  • ONUR BEYAZ
    1 Temmuz 2024 09:22 tarihinde soruldu

    Merhabalar


    hesabım kitlendi sebebi nedir hesabımın aktifleştirilmesini rica ederim



    teşekkürler

    iyi çalışmalar



  • Jovito Jotform Support
    1 Temmuz 2024 09:34 tarihinde yanıtlandı

    Hi Onur,

    Our Turkish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked the email address you provided, and it seems that it is associated to a Guest account. These accounts are temporary accounts with one-time login only. Can you provide us the username or other email address instead so we can check it on our end?

    Once we hear back from you, we'll be able to help you with this.