Getting upload space overlimit error message

Atualmente estamos com a memória livre e continua aparecendo erro de memória.

Hi EGMS_operacao,

Thanks for reaching out to Jotform Support. I’d like to let you know that I’m using a translation tool to provide assistance, but if you would prefer to get assistance in the Portuguese language, we can forward your ticket to our Portuguese team. But, please note that it could take longer to receive a response.

Now, I'll help you with your question. I've checked your account and your limits are all in good standing. I've cleared your form caches. Can you please log out and log in again?

Give it a try and let us know how it goes.