Account: Username Update

  • NexusME
    Perguntado em 30 de maio de 2023 às 10:02

    Bom dia, favor, alterar o nome da minha conta de Nexus_Click para Aklava
    A empresa mudou de nome.
    Grato


    Good morning, please change my account name from Nexus_Click to Aklava.

    The company changed its name.

    Grateful

  • Joshua_T Jotform Support
    Respondido em 30 de maio de 2023 às 10:45

    Hi Nexus_Click,

    Thanks for reaching out to Jotform Support. To change your username, please share at least 3 unique usernames so that we can check for their availability. If the first one is available, we'll use it for your username. Please take note that period (.) and spaces are not allowed anymore, only alphanumeric characters and '_' are allowed.

    Additionally, before we change your username, please note that custom URLs will no longer work once the username is changed, so if you are currently using any custom URL on your form, you will need to set it up again with a new username. We have a guide about How to Create a Custom URL for Your Form that you can check out.

    Once we hear back from you, we'll be able to help you with this.

  • NexusME
    Respondido em 30 de maio de 2023 às 15:37

    Please stop this push game

    If I had 2, 3, 4 or 10 names I would pass

    If I passed only this one, it's because I want this one

    I don't want any alternative.

    If it's not available, just send me an example of what it is and I'll choose.

    I already think it is tremendously impolite for the customer not to let him change his own username.

    And then you come with one of these?

    If it was free, you could still try to accept it.

    But it's paid, if it's paid it has to be my way.


    This company Jtform is very bad, it charges in Dollars instead of providing a plan in my national fashion, all the treatment here is in a foreign language.

    In other words, not even the education of trying to speak in my language do you.


    But it's like that..... No, it's not.

    Want to expand to other places?

    Be at least friendly with foreigners.


    In my invoice your value is the highest.

    Remember, I don't earn in dollars.


    And please change my name there.

  • Joshua_T Jotform Support
    Respondido em 30 de maio de 2023 às 15:49

    Hi Nexus_Click,

    Thanks for getting back to us. I am sorry you feel this way. We are making every effort to be as informative as we can. Returning to your original concern, we looked up the username you supplied and it seems to be available. Therefore, we changed your username to Aklava.

    Let us know if you have any other questions.

  • NexusME
    Respondido em 30 de maio de 2023 às 15:51

    OK thank you