Problemas com cancelamento de assinatura e estorno de pagamento

Mobile Offline
1

Message
pedi o cancelamento da assinatura e não foi realizada. quero o estorno do pagamento.

Platform
Android

Appversion
2.12.21

Deviceinfo
User Device: samsung - SM-S721B - Handset - 15

Source
Report

App
Jotform

Hi Maycon,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, to request a refund for your latest invoice, just fill out our Refund Request form. Our team will email you once they’ve reviewed it.

Let us know if you have any other questions.