AWS Outage

Hi, how are you?

The problem came back, could it be because of the AWS outage? Cloudflare, no caso

Hi Fernando,

We have received an update from our developers that These issues are due to a global outage affecting Google Cloud and Cloudflare services. As this is an external issue, it is beyond our control, but we are monitoring the situation closely. We appreciate your patience and understanding. We recommend checking back later as these services work to resolve the outage.

Let us know if you need any more help.

oie, voltou agora?

Hi Fernando,

I just wanted to remind you that I'll be helping you in English using Google Translate because our Portuguese Support agents are busy helping other Jotform users right now, and you can reply in whichever language you feel comfortable using. But, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, it looks like the issue has been resolved by Google Cloud and Cloudflare. I've gone ahead and cleared your form caches to refresh the form.

Let us know if you need any more help.