Conta suspensa

Minha conta foi suspensa e preciso de ajuda para recupera-la.

Hi André,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. Your account was suspended due to multiple failed credit card attempts. It seems that there were several incorrect attempts to enter your credit card information while upgrading, which our system detected and resulted in the suspension. I’ve reactivated your account, so you should now be able to log in now.

Let us know if there’s anything else we can help you with. 

Foi eu mesmo quem tentou fazer a assinatura, muito obrigado já consegui acessar minha conta.

grato pelo retorno rápido.