Minha conta foi suspensa

Estava tentando adicionar um cartão, para tirar o meu, e simplesmente não estava dando para adicionar o metodo de pagamento, tentei varias vezes e ai a conta foi suspensa! podem ver oq aconteceu? preciso tirar esse cartão que está nela

Hi Frank,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I’ve reached out to the related team about this. Once they look into things, they'll reply to you here on this thread.

Reach out again if you need any other help.

Hello Frank,

Thanks for patiently waiting. Your account has been reactivated.

Let us know if you need further assistance.