Conta suspensa

minha conta foi bloqueada injustamente me ajudem por favor ela bloqueou quando tentei paga com cartão da minha mãe.

Hi Thiago,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.

Thanks for your patience and understanding.

Hi Thiago,

We've gone ahead and restored your account. Try upgrading again using a different card to prevent our system from flagging your account again.

Give it a try and let us know if you need any help.