Send notification to other team members

  • isayasferreiraisayas
    Perguntado em 29 de outubro de 2024 às 10:18
    No meu celular eu tenho o app, e cada inscrição o app me alerta, gostaria de que outra pessoa também recebe esse alerta, pois se precisar auxiliar o cliente, não fica somente sobe minha de manda, mais sim do outro usuário.
  • Arghya Jotform Support
    Respondido em 29 de outubro de 2024 às 10:33

    Hi Isaias,

    If I understand you correctly, you want to allow your team members to get the notification on their mobile if a form is submitted. To do that, they need to log in to your account from their device. But if you share your account with other users, your account might get suspended. To do that, you need to create a separate login for them or add them as a sub-user. To create a sub-user account, you'll need to have an Enterprise account. You can contact the Enterprise team here.

    Also, you can send them notifications through Notification email alerts. However, as you have a Starter Plan, you can't add more than one recipient to your Notification email. To do that, you need to upgrade to your account with a Bronze, Silver, or Gold plan. You can check out our Pricing page for more information. Once you upgrade your account, you can add multiple recipients to your notification email. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    2. In the menu on the left side of the page, click on Emails.
    3. Hover over the Notification Email and click on the Pencil icon to edit it.
    4. Then, under the Recipients tab, just enter a new email address and click on the Save button.

    Send notification to other team members Image 1 Screenshot 20 We've also got related guides about How to Send Email Notifications to Multiple Recipients and Setting Up Email Notifications that you might want to check out.

    Reach out again if you need any other help.

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