Conta Suspensa

Olá, minha conta encontra-se suspensa e desconheço o motivo, por isso, não consigo acessar ou editar meus formulários, poderiam resolver o problema?

Grato.

Hi Tiago,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I've escalated this thread to our related team. We'll get back to you on this thread regarding the status of your account.

Thanks for your patience and understanding, we appreciate it.

Hi Tiago,

After checking your account, no violation was found in your forms, so we’ve reinstated it. You should be able to log in now.

Reach out again if you need any more help.