Formularz z danymi a płatność PayU

Witam

mam problem z powiązaniem płatności z formularzem.

Po wypełnieniu formularza i wybraniu opcji płatności przekierowuje mnie na stronę PayU, ale formularz z wypełnionymi danymi nie jest przesyłany na maila ani nie pojawia się w odpowiedziach. W jaki sposób można to naprawić?

Załączam link do formularza.

Pozdrawiam

PP

Hi PP,

Thanks for reaching out to Jotform Support. Unfortunately, our Polish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Polish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I've checked your account and I noticed that you have multiple forms, can you send us the URL of the form for which you're having this issue? You can check out this guide about Where to Find Your Form URL.

Also, if I correctly understood your request, the issue is not with the payment integration but, with receiving the emails and storing the data in Tables. Could you confirm it? Also, can you send us the submission IDs involved in this issue? You might want to check out this guide about Where to Find the Submission ID.

Once we hear back from you, we'll be able to move forward with a solution.

Dear Joseph,

Regards
Kuba

Hi Kuba,

Thanks for getting back to us. I’m sorry that you’re still having trouble with this. To avoid confusion, I moved your other question to a new thread and helped you with that here.

Let us know if there’s anything else we can help you with.