Customer Satisfaction Survey Template

About this template

Happy customers make happy businesses — but what if your customers aren’t happy, and you don’t know why? Jotform’s Customer Satisfaction Survey Template gathers important feedback fast to help you improve the customer experience. Customers simply fill in a short survey and the template saves results as personalized PDFs. You can then download, print, or share the PDFs on any device, making it easy to discuss customer feedback with employees or coworkers.

No matter which industry you’re in, our Customer Satisfaction Survey Template can be customized to match your needs. Jotform PDF Editor lets you update survey questions, rearrange form fields, and add your company logo at the touch of a button. Why not collect contact details to send freebies to customers who’ve had bad experiences? By converting customer feedback into polished PDFs with our Customer Satisfaction Survey Template, you can quickly improve your customer experience for better customer retention.

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These templates are suggested forms only. If you're using a form as a contract, or to gather personal (or personal health) info, or for some other purpose with legal implications, we recommend that you do your homework to ensure you are complying with applicable laws and that you consult an attorney before relying on any particular form.