Show/Hide Field conditions is not working properly

  • Vivienne_van
    Gevraagd op 21 juli 2024 om 18:16

    If Welke prijs wil je getoond hebben? is equal to Inkoopprijs exl. btw hide the following

    • B2B Inkoopprijs Haarwerk Excl.BTW)
    • B2B Inkoopprijs Topper Excl. BTW
    • Inkoopprijs Verlenging B2B Excl. BTW
    • Inkoopprijs Topper & Verlenging B2B Excl. BTW


    if equal to "Advies verkoopprijs" hide:

    Advies verkoopprijs Haarwerk (Excl. plaatsen knippen stylen etc, ..............

    Advies verkoopprijs Topper (Excl. plaatsen knippen stylen etc.)..........,

    Advies verkoopprijs (Excl. plaatsen, knippen, stylen etc.)..........

    Adviesverkoopprijs Topper & Verlenging (Excl. plaatsen knippen stylen etc.)


    if equal to " beide prijzen" it means both prices so they need to see all

    and last option is "geen prijzen" it means dont show any price...

  • Aries Jotform Support
    Geantwoord op 21 juli 2024 om 21:04

    Hi Vivienne,

    Our Dutch Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, based on my understanding, you are trying to hide those fields that you have mentioned. So I cloned and tested your form and I saw you set up the condition to show the field you have mentioned conditionally, as shown in the screenshot below:

    Show/Hide Field conditions is not working properly Image 1 Screenshot 20

    When you choose to show the field conditional, the form will hide the field automatically and then show it depending on the condition you have nominated.

    If you would like to hide the field conditionally, you have to disable the other conditional logic that you have set up to show it. So it means you have to choose only one conditional result. It's either hide or show and it can't be active at the same time using the same target fields because it will cause conflicts.

    If you are referring to something different, please tell us more details so we can help you further.

    Let us know if you need any more help.