Conditional Logic: Skip to page based on user's response

  • web738
    Domanda del 24 novembre 2023 alle ore 07:32

    Buongiorno,

    Sono nuova di Jotform.

    Non trovo il widget adatto per reindirizzare le persone a pagine o campi diversi in base alle loro risposte.

    Grazie per il vostro aiuto,
    Giada

  • Shane Jotform Support
    Risposta del 24 novembre 2023 alle ore 10:40

    Hi web738,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. To redirect to different pages or fields based on their answers, you create a multipage form and then use the "Skip To/Hide A Page" condition. I can walk you through setting that up:

    For this example, I used a single choice element for the user to select a page:

    Conditional Logic: Skip to page based on users response Image 1 Screenshot 50
    Next, adding the condition to set the redirection. Follow the screenshots and instructions below:

    1. In Form Builder, click Settings in the top navigation.
    2. Click Conditions on the left of the page.
    3. Select Skip To/Hide A Page.

    Conditional Logic: Skip to page based on users response Image 2 Screenshot 61

    4. Set the condition for Going to page 3 option as follows, then click the Save button:

    Conditional Logic: Skip to page based on users response Image 3 Screenshot 72

    5. Add another condition for the other option, set as follows:

    Conditional Logic: Skip to page based on users response Image 4 Screenshot 83
    Here is the demo form I used in the example, which you can check and clone.

    We also have a guide about How to Skip Pages Using Conditional Logic that you can check out.

    Reach out again if you have any other questions.

  • web738
    Risposta del 27 novembre 2023 alle ore 04:05

    Hi Shane,

    Thank you very much for your help: your answer was very clear and it all worked well!

    Wish you a lovely day,

    Giada