Problemi eliminazione dati

Ho cancellato tutti i dati presenti sia nel cestino che nelle tabelle, ma lo spazio di upload è sempre pieno. Come fare a svuotalo?

Voglio mantenere il piano gratis.

grazie

Hi Francesca,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I understand that you deleted all the submissions in your account, and it still shows that you are over the limit. Sometimes the account limits may take a few minutes to refresh, so I have manually re-calculated your account's limits and your form is now accessible.

Give it a try and let us know if you need any other help.